Tony Lily Hoang

*Feedback Is Worth More Than Praise

Why honest feedback is one of the most valuable things you can receive, and how your ego can quietly stop you from building better products.

Published at

6 Aug 2026


It Happened Today

Today, a complete stranger taught me something I'll probably remember for a very long time.

Today, I reached out and asked someone if they could give me honest feedback about QRCodeChicken. I wasn't expecting much. Maybe a few comments about the design or the features.

Instead, they pointed out things I had completely overlooked. The watermark could confuse people. The privacy banner didn't match the philosophy of the website. There were features still missing.

I'll admit it—Yeah... that hurts a little to see that honest feedback.

Nobody enjoys hearing that something they've spent months building still has problems.

But after sitting with it for a few minutes, I realized something much more important.

They were trying to help me and they are right.

So I removed the watermark. I removed every piece of unnecessary Ezoic tracking immediately. And suddenly, I feel good, I feel like I just improve my project to be like 10 time better. I was grateful for the criticism.

Why Feedback Is So Valuable

The watermark is a good example of why I think feedback matters so much.

When I first added it, I thought it would help more people discover QRCodeChicken. If someone shared a QR code online, maybe another person would notice the watermark, visit the website, and become a new user.

On paper, it sounded like a reasonable idea.

But when someone pointed out that the watermark could make people question whether it was part of the QR code itself, everything suddenly clicked.

I realized I had been optimizing for the wrong thing.

QRCodeChicken exists to make creating QR codes as simple and trustworthy as possible. If a watermark causes even a moment of hesitation or makes someone wonder whether the QR code is still safe to use, then it goes against the very reason I built the website in the first place.

The cookie banner was different. I honestly had no idea that Ezoic wasn't just showing a consent banner, but was also introducing tracking that didn't match the kind of product I wanted to build. That feedback revealed a blind spot I didn't even know existed.

That's what good feedback does. Sometimes it challenges an idea you believed was helping. Other times it shows you a problem you never knew you had.

Ego Is Quiet

Today's feedback wasn't difficult because someone was trying to be mean. It was difficult because it challenged decisions I had made after spending months building the website.

It made me realize that ego doesn't always look like arrogance. Sometimes it quietly tells you that your idea is good enough, that people just don't understand your vision, or that criticism isn't worth listening to.

That's the dangerous part.

If I had ignored the feedback about the watermark or the privacy concerns, QRCodeChicken would still work. People could still generate QR codes. Nothing would have broken overnight.

But the product would have become slightly worse simply because I cared more about defending my decisions than improving the experience for the people using it.

I don't think the goal is to accept every piece of feedback. Some suggestions won't make sense, and some will go against the direction you want to take the product.

The important thing is to listen first, understand why someone is saying it, and then decide. Don't reject an idea just because it hurts your pride.

A Letter to My Future Self

If you're reading this years from now, I hope QRCodeChicken has grown into something much bigger than it is today.

Maybe thousands of people use it every day. Maybe millions. Maybe you've built products that you can't even imagine while writing this.

If that's true, I'm happy for you.

But before you continue reading, I want you to remember today.

Remember the stranger who took the time to use your product, think about it, and write honest feedback. They didn't have to do that. They could have closed the tab and moved on with their day. Instead, they helped you become a better builder.

Remember that your first reaction wasn't to argue. It wasn't to prove that you were right. You listened, you thought about it, and you changed the product because the feedback made it better.

Don't ever lose that.

One day people might praise your work. Some might even tell you that you've become successful. If that day comes, don't let success convince you that you're always right.

Keep asking for honest feedback.

Keep listening to people who disagree with you.

Keep building products for users, not for your ego.

And if you ever catch yourself believing that you no longer have anything to learn, come back and read this article again.

Today, a stranger made your project better.

Don't forget that, don't forget who you are.